Privacy and Cookie Policy

When you use or interact with us through our Sites or our services, we may collect your Personal Data and other Data, provided to us either voluntarily or via automated means as visitors navigate through our website.

One or more of the following means may collect this data:

(1) We may ask you to complete surveys or enter polls.

(2)  Information you provide by filling in the registration forms on our website.

(3)  If you apply for a job with us and submit a job application with us.

(4)  If you contact us, we may keep a record of your correspondence with us.

(5)  If you register for any Phenix Capital Group's events, we may ask you for certain personal information and you may be required to create a password.

[You shall be responsible for maintaining the confidentiality of your Registration Data. We will use commercially reasonable efforts to safeguard such information. You shall notify Phenix Capital Group in a timely manner of any (known or suspected) breach of security, including loss, theft, or unauthorized use or disclosure of your password.]

Personal Data: For all users, we collect the following details: your full name, your email id, your employer/ Organization, your job title, your country, your credit card details, your address, your work phone number, your password for the purpose of login to the website, your geography/location, your IP address any other data or information which may not be Personal Data but may become Personal Data if combined together with another non-personal information.

Additionally, user-provided information may include the amount and purpose of your investment, investment objectives, the sectors and geographic location of interest to you for impact investing and any other information you provide about your organization and investments available to and searchable by the public on the Site, and this information may be downloaded or exported by the public from the Site. We may also periodically provide this information to third-party contractors and partners for purposes consistent with our mission.

Non-personal data or other data: We may collect non-personal data which may include certain technical data sent to us from the mobile device, the computer used by you, geography, statistics of your activities, survey popular content, traffic source, location data, weblogs and other communication data, search engine query, or any other data collected by cookies.

Record of correspondence: We may collect and record copies of any correspondence you have/had with Phenix Capital.

We use the data collected for the following purposes listed below on the basis of your consent and/or our legitimate basis:

(1) If you subscribe to our newsletters/notifications, for sending you newsletters to keep you educated on the impact world and to bring to you what new services we are bringing.

(2) To carry out our obligations arising from the contracts entered between you and us.

(3) To notify you of any changes or additions to our services at our discretion.

(4) To ensure that content from our Site is useful and presented in the most effective manner for you and your computer.

(5) To provide you with information, products or services that you request from us.

(6) To send invitations and administer Events organized by us.

(7) To send surveys in order to support our research and analyze the use of, interest in, our products, services or content offered by us.

(8) To send you email, follow-up questions about your participation in an Event.

(9) For promotions to our services and new services being introduced which may be of interest or useful to you.

(10) To better tailor the Site experience to visitors’ interests, user or customer interests and display content according to user functionality.

(11) To communicate with visitors and customers by e-mail, telephone, postal mail and/or mobile devices about products or services that may be of interest and that are offered by us, our affiliated companies.

(12) To better your experience at our Events (Physical or Virtual) and communicate with other attendees during or after the sessions at the Conference.

Phenix Capital Group takes the privacy of its Users very seriously, and does not sell, rent, or otherwise provide your personally identifiable information to third parties, except as described in this policy.

Affiliates or subsidiaries:

We may share your personal information with any member of our group of companies, which means our ultimate group company, and its subsidiaries or affiliates.

Agents and/or Service Providers/ Third Parties:

(1) We may share your information with our third parties to provide services contained on our Site.

(2)  We share your information on virtual event platforms during our virtual events.

(3)  We use Google Analytics to track the number of visits to our site and improve our website.

(4)  We may share your information with our other attendees during a Virtual Event/Conference to better the experience and interaction amongst attendees.

(5)  We may store your personal information in locations (servers or databases with hosting service providers) outside the direct control of Phenix Capital.

(6)  We may also transfer or assign such information as necessary in case of change in third-party service providers, divestitures, mergers or dissolution.

(7)  We may share your personal information with third parties that perform support services to facilitate your transactions with Phenix Capital only to the extent necessary for the purpose of processing your payments, refunding your payments or dealing with complaints and queries relating to such payments and refunds.

(8)  For payment purposes, your browser may be directed to other third-party service providers. This re-direction process will not be apparent to you. These third-party websites automatically receive your IP address when this happens, and they may also collect information from your interaction with our websites including computer and connection information, and standard web log information. Such information does not identify you individually.

Legal Matters:

We may share your personal information with third parties as permitted by, or to reasonably comply with applicable laws and regulations or legal requests; to protect against fraud, security or any other issues; safety or vital interests of any natural person; to cooperate with law enforcement or regulatory authorities and to protect Phenix Capital’s rights or property. 

Please note that Phenix Capital is not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, or any other company, including app developers, app providers, social media platform providers, operating system providers, wireless service providers or device manufacturers, including any Personal Information you disclose to other organizations through or in connection with the Applications.

We may provide non-identifiable Personal information to our third parties/contractors for the purpose of providing and maintaining our services. We use reasonable efforts to limit the use of such shared information solely for this purpose and to use other appropriate confidentiality and security measures. 

The hosting facilities for our website are situated in the EU. Any transfers to countries outside of the EU will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

We may send your Personal Data outside the jurisdiction from which it was collected or originated. Where Personal data is transferred or accessed outside of a specific jurisdiction, we ensure that appropriate safeguards are in place to comply with the applicable data protection regulations.

You acknowledge that Personal Data that you submit for publication through our Site or services may be available, via the internet, globally. We cannot prevent the use (or misuse) of such Personal data by others.

• Limit access to your personal information to authorized Phenix Capital Group's employees, agents or third parties.
• Follow stringent standards of privacy.
• Maintain reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
• Use specialized techniques such as firewalls and implement controls to authenticate and protect information during transmission through various means, including, where appropriate, encryption.

However, it cannot be assured that these security measures will prevent any unauthorized interception of or access to your personal information and you hereby agree not to hold Phenix Capital Group liable for use of your personal information obtained in any unauthorized manner.

We take all due reasonable steps to ensure the accuracy of the information we hold about you. We will not use your Personal Information unless it is accurate and up to date to the best of our knowledge.

We will only retain your up-to-date Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, research or reporting requirements and to a maximum of 15 years.

To determine the appropriate retention period for Personal Data, we take into consideration the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Your Personal Data for any purpose will not be stored with Phenix Capital Group for longer than it is necessary for the purpose it was collected for. The transaction data will be retained for a period of 2 years.

In certain cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will continue to review the requirement of keeping such data and upon a decision that it is no longer necessary for processing purposes, we will delete the data.

We may retain your Personal Data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to us at privacy@phenixcapitalgroup.com. If you request us to remove the data, we will respond to their request within 30 days.

(1)  Right to Information and Access to the Personal Information being used

(2)  Right to consent

(3)  Right to withdraw consent

(4)  Right to object to direct marketing

(5)  Right to rectification and erasure – You may ask us to correct any errors or delete your Personal Information (whole or in parts) that we hold

(6)  Right to object or restrict our processing of your information

(7)  Request a copy of your personal information

Opt-out: You may opt out from receiving email communications or text messages from us at any time by emailing us at privacy@phenixcapitalgroup.com or by clicking “Unsubscribe” on our Site.

Please note that you cannot opt-out of receiving service messages from Phenix Capital Group whilst you are contractually liable to receive those services.

Although we will use our reasonable commercial efforts to protect your Personal Information, we cannot guarantee the security of such information. This is due to the fact that the transmission of data over the internet is never 100% secure.

After receiving your data we use strict security measures to try to protect it against loss, misuse, unauthorized alterations or interception when transferred electronically.

We maintain physical, electronic and procedural safeguards including the use of encryption technologies to protect your confidential information.

We reserve the full right and sole discretion to amend, update, change or modify this Policy at any time, with or without prior notice to the user. The revised Policy shall be effective immediately, once posted on the Site.

If any material changes are made, you will be informed/ or notified at our sole discretion by either of the following methods - on our website, by newsletter, by a blog post, by email or any other method we deem fit for such information.

You are required to visit our website periodically to review our Policy and learn any revisions. If you visit any other site referred to on the Website, the same shall be governed by the privacy policy of such sites.

If you feel that Phenix Capital Group is not abiding by its posted privacy policy, you should first contact us by email at info@phenixcapitalgroup.com.

By accessing this Site, you and Phenix Capital Group agree that all matters relating to your access to, or use of this Site shall be governed by and construed in accordance with the laws of The Netherlands, without giving effect to any principles of conflicts of law.

All disputes regarding this privacy policy will also be resolved under the law of The Netherlands.

We are not responsible for the privacy policies of any sites that are linked to or from the Site or any site that you use to access the Site.

Please consult the respective privacy policies associated with these sites for more information on their privacy policies and for instructions on how to opt-out of certain practices.

Our privacy policy does not apply to, and we cannot control the activities of, such other websites.

If you have questions or comments about this Privacy Policy, please contact us at privacy@phenixcapital.nl

Alternatively, if you have questions or comments please send them to us:

Phenix Capital Group

Overschiestraat 63, 1062 XD, Amsterdam, The Netherlands

Email: info@phenixcapitalgroup.com

When you visit the Site, we may send one or more “Cookies” - small text/data files - to your computer to uniquely identify your browser, remember some specific information on the Site and let Phenix Capital Group help you log in faster and enhance your navigation through the Site.

(1)  Cookies are used to analyze trends for administering the Site, tracking users’ movements within the Site and to further gathering demographic information about our user base as a whole.

(2)  We may receive reports based on the Cookies on an individual as well as aggregated basis.

(3)  To improve the security of the Site by “authenticating” you, when you sign in to our site.

(4)  To keep a track of your preferences for e.g. language, time zone and timeouts after periods of inactivity.

(5)  To perform research and analytics in order to improve our Site and our products and services

(6)  A cookie may convey anonymous information about how you browse the Site to us. Cookies do not collect Personal Information.

Strictly necessary cookies - These cookies are essential for you to browse the website and use its features. Strictly necessary cookies are essential for websites to work because they help improve your experience on the site and make it easier for you to use. For example, cookies can be used to remember settings that you’ve set in order to make your visit as efficient as possible. 

Analytics cookies  - These cookies collect information about how you use the website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions and the anonymised information collected is for the exclusive use of Phenix Capital Group.

Functionality cookies: These cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your username and password are so you can automatically log in.

Advertisement cookies: These cookies track your online activity to help Phenix Capital Group to deliver relevant advertising to you or to limit how many times you see an ad. These cookies can share information with other organizations or advertisers, such as Google Adwords or LinkedIn. These are persistent cookies, but they should not stay longer than 12 months on your computer. You can erase them anytime by clearing the cookies from your browser.

You can, at any time, change or withdraw your consent at the cookie banner on our website.

Please note that, if you decline to use cookies, you may experience reduced functionality, as some features of the Site may not function properly if the ability to accept cookies is disabled.

Please use the below links to obtain the latest information on blocking and deleting cookies via these links:

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera: http://www.opera.com/help/tutorials/security/cookies/

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/kb/PH2141

For other browsers, please consult the documentation that your browser manufacturer provides.